Frequently Asked Questions

ABOUT

What is Mobiwizard?
Mobiwizard an m-learning service packed with exciting courses on topics covering personal and professional development. 

How many courses are offered?
Enjoy unlimited access to 100+ courses on a variety of unique and engaging topics. 

Am I eligible to use the service?
As a subscriber, you must be 18+ or have received permission from a parent, legal guardian or anyone authorized to pay your mobile phone bill.

Is Mobiwizard compatible with my device?
The service is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is on smartphones and requires a minimum 3G internet connection.

Why does Mobiwizard show up with a different name on my mobile phone bill?
This is mainly due to limitations on an operator’s billing and invoicing platform.

How was I subscribed?
You visited one of our promotional pages and hit the Subscribe button.

How do I subscribe?
Visit one of our promotional pages or contact us to activate your subscription.
 

How much does the service cost?
 KES 10 / Day

How do I unsubscribe?
Text STOP MW to 27159

How do I contact Customer Care?

Send an e-mail to support@kenya-mobiwizard.com